If you need help with anything Scoop-related, the first place you want to look is in this document. After that, you can take a look at section C for the FAQ and past problem descriptions to see if your question is answered there. There's also the scoop-help and scoop-dev mailing lists; the first is for users and general questions about Scoop, and the second is for developers to discuss new features.
You can subscribe at http://lists.sourceforge.net/lists/listinfo/scoop-help or http://lists.sourceforge.net/lists/listinfo/scoop-dev and read the archives at http://sourceforge.net/mailarchive/forum.php?forum=scoop-help or http://sourceforge.net/mailarchive/forum.php?forum=scoop-dev to see if your question has already been asked and answered.
Actually, if you run Scoop it's a good idea to subscribe to scoop-help even if you don't have a problem, because then you get announcements about updates to scoop and how to use them. It's a very low traffic list.
If you've searched all of the above and still can't figure it out, you can go to the slashnet IRC server (irc.slashnet.org) and join channel #scoop to talk to the developers. If you do, you may have to be patient; many of the developers idle there all the time, and sometimes forget to indicate that they're away. If you stick around, someone will eventually look at their chat window and realize there's a question waiting to be answered.